Written by Chris Schiffmann
Operated by St.Amant counsellors and social workers, the St.Amant COVID-19 Community Wellness Line was developed in response to COVID-19 for people with intellectual/developmental disabilities, their families and support networks.
Understanding that at the best of times, people with disabilities access specialized resources and can have unique needs. Add in a pandemic with lots of uncertainty and changes to how many services operate, and we know that people along with their families and support networks may be experiencing higher levels of stress and anxiety.
“A group of employees developed this concept and made it into a reality. With many supports and services being suspended or reduced, we wanted to find a safe way to help.” Said Ben Adaman Director of Clinical Services for St.Amant
Operators will provide supportive therapeutic listening, resource sharing, and clinical skills to assist in areas such as coping, de-escalation, and problem-solving. This is not a crisis line, however if a caller is deemed to be at risk, the operator will provide emergency contact information.
“We want to provide a listening ear from someone who can understand and relate to the callers more than most, who can connect those in need with the appropriate services.” emphasized Adaman
The St.Amant COVID-19 Community Wellness Line is open 9 am – 9 pm Monday through Thursday and is available to any Manitoban affected by disability. To access the line call: 204-258-7076 or 1-877-858-7076.
This line is open to any person across the entire province, who would like to access these services, no internet required, simply a working phone line.
If you are looking for support outside of these hours, you can leave a message on the line for a callback, or check our resource page for additional information and supports.